iphone 5s music transfering to car bluetooth but call voice not

Recently i updated to ios 9.2 and my display is changed. After that when connecting to my i20, connection is success, song is transferring, while calling connection is showing in the the car display but no sound in the car. The car side is ok , checked with other iphone."no audio in calling, music is ok" please help.

iPhone 5s, iOS 9.2

Posted on Dec 24, 2015 6:21 PM

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4 replies

Dec 26, 2015 6:13 AM in response to shiju522

Hi shiju522,


Thanks for using the Apple Support Communities!


I understand that your iPhone, while connected to your vehicle, isn’t working as expected for voice calls, but it is for music. I know situations like this can be frustrating, but we do have some good information for situations like these that should be helpful.


To begin the troubleshooting process, there are two different articles that I would suggest reading over and working through.


Set up and use third-party Bluetooth accessories - Apple Support


Get help connecting your iPhone, iPad, or iPod touch with your car stereo - Apple Support


Best!

Dec 26, 2015 3:38 PM in response to AppleJoe

I have the same issue since iOS 9.2 with both, my car stereo and my Plantronics Backbeat Fit Bluetooth headphones. I can listen to music with no issues, but I have no sound and they don't hear me when switching to a phone call. I have tried to do the actions suggested above without success. I Also have tried to switch off Handoff feature and accessibility features related to audio addressing to Bluetooth mic, as I have read in other threads related to his issue, and I still have no sound in hands free phone calls.

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iphone 5s music transfering to car bluetooth but call voice not

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